Privacy policy

Who we are

Welcome to Kalptaru Gems, an online platform offering exquisite diamond jewelry. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect various types of information, including:

  • Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
  • Payment Information: If you make a purchase, we collect payment information necessary to process your transaction securely. We do not store your payment details; all payment processing is handled by trusted third-party payment processors.
  • Automatically Collected Information: Like many websites, we use cookies and similar tracking technologies to collect certain information automatically. This may include your IP address, browser type, operating system, referring URLs, and browsing behavior on our website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and manage your orders, including processing payments, arranging shipping, and providing customer support.
  • Communication: To communicate with you about your orders, account information, and to respond to your inquiries and requests.
  • Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.
  • Improving User Experience: To analyze trends, track user interactions, and improve the functionality and performance of our website.

Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Third-Party Disclosure

We may share your information with trusted third parties who assist us in operating our website, processing payments, fulfilling orders, or providing other services. We ensure that these third parties adhere to strict confidentiality and data protection obligations.

Your Choices and Controls

You have the right to access, update, or delete your personal information. You can also manage your cookie preferences through your browser settings. If you wish to opt-out of receiving marketing communications from us, you can do so by following the unsubscribe instructions provided in our emails.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +91 9638191890 or info@kalptarugems.com.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting Kalptaru Gems with your personal information.